5 Key Factors to Consider When Choosing a Simultaneous Interpretation System (SIS) Provider in Kenya

Effective communication is key to the success of any multilingual event, and selecting the right

Simultaneous Interpretation System (SIS) provider in Kenya plays a pivotal role in that. Whether

organizing a conference, business meeting, or government event, the right provider ensures smooth

interaction. Here are five essential factors to guide you in choosing the perfect SIS provider for your event.

1. Technical Expertise and Experience: A provider’s technical know-how and past experience are crucial.

Setting up a SIS involves specialized equipment such as interpreter consoles, delegate headsets, wireless transmitters, and interpreter booths. A reputable provider should have a proven track record of supporting high-profile clients, including international organizations and government bodies, in both large-scale and smaller events requiring multi-language support, ensuring the same level of efficiency across all meeting types. Local knowledge of the Kenyan event space and compliance with infrastructure needs are also essential for smooth delivery.

2. Quality of Equipment: The reliability of your interpretation depends heavily on the quality of the equipment. Ensure the provider uses ISO-compliant systems, including infrared (IR), radio frequency (RF), or modern digital solutions that offer clear and uninterrupted audio. Equipment should be user-friendly and able to support the number of required languages. In today’s hybrid environment, compatibility with platforms like Zoom, Microsoft Teams, or Google Meet is a must, allowing seamless participation for both in-person and virtual attendees. A dependable provider should also have backup systems in place to handle any technical issues without interrupting your event.

3. Customization and Scalability: Every event is different; your SIS provider should be equally adaptable. Whether you're planning a small workshop or a large international summit, choose a provider that offers scalable setups tailored to your event’s size and needs. This includes flexible interpreter booth arrangements, headset distribution, and multiple language channel support. Additionally, providers offering Remote Simultaneous Interpretation (RSI) are especially valuable for hybrid or virtual formats, allowing interpreters to work remotely while still integrating seamlessly with online platforms.

4. Cost and Compliance: Transparent pricing is key. Your provider should give a clear cost breakdown

covering equipment rental, setup, technical support, and transportation. Beyond pricing, make sure the provider complies with industry standards and local regulations, including tax compliance and data security. A reputable provider should also offer a service guarantee and provide backup solutions in case of technical failures.

5. Language and Technical Support; Your SIS provider should offer multiple language channels, ensuring

every participant receives real-time interpretation. Equally important is technical support both on-site

and remote to quickly address any equipment or connectivity issues. Support teams should proactively monitor the setup, respond to emergencies, and ensure a smooth experience for both in-person and virtual audiences. Seamless collaboration between interpreters, organizers, and tech teams is vital before, during, and after the event.

Choosing the right SIS provider ensures language is a bridge, not a barrier. At Newbridge Connect, we

provide expert support in equipment setup and interpreter coordination. Whether your event is local or

international, in-person or hybrid, we help you deliver a seamless multilingual experience. Contact us for reliable, customized SIS solutions in Kenya.

Written by Purity Muthoni.